We collect personal data that you provide to us directly when:

• You fill out a contact form on our website.
• You contact us by phone or email.
• You request a quote or service.

This data may include: name, surname, email address, phone number, postal address, and any other details you choose to provide in your message.

Automatically Collected Data

Our website uses cookies and similar technologies to improve the browsing experience. These may collect technical data such as IP address, browser type, pages visited, and time spent on the site.

We process your personal data exclusively for the following legitimate purposes:

• To respond to your requests and inquiries.
• To provide you with the requested services (e.g., quotes, consultancy).
• For administrative communications related to our services.
• To improve and secure our website.

We will not use your personal data for direct marketing purposes without your explicit and separate consent.

Your personal data is not sold, rented, or shared with third parties for commercial purposes.

We may share data only in the following limited situations:

• With technical service providers who help us operate the website and business (e.g., hosting services), who are contractually obligated to protect the data.
• When required by law or to defend our legal rights.

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: You can request a copy of your personal data that we hold.
• Right to rectification: You can request the correction of inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): You can request the deletion of your data under certain conditions.
• Right to restriction of processing: You can request a limitation on how we process your data.
• Right to object: You can object to certain types of processing.
• Right to data portability: You can receive your data in a structured, commonly used format.
• Right to withdraw consent: You can withdraw your consent for processing based on it at any time.

To exercise these rights, please contact us using the contact details provided below.

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or destruction.

However, no internet transmission system or electronic storage is 100% secure. We encourage you to take steps to protect your own information online.

For any questions or requests regarding the processing of your personal data and exercising your rights, please contact:

Data Protection Officer
RJM Windows SRL
Address: Str. Constantin Brâncuși nr. 9, bl. 5, et. 60, ap. 6
Phone: 0750208131
Email: info@rjmwindows.com

You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or regulations. Any changes will be published on this page with a revised update date.

Last Update

This policy was last updated on May 15, 2024.

For general questions about our services, please visit the contact page.